Contact Us

If you have any questions or concerns regarding our products we are available to assist you Monday through Friday from 8:30 AM to 5:00 PM Eastern Standard time.

To ensure the fastest service possible, please be sure to contact the correct department. Using the wrong form may result in processing delays or loss of your request. All of our contact forms are secure and powered by Jotform. Learn more about Jotform’s privacy policy.

If you are unsure of which department to contact, please call us toll free at 1-888-707-1880 during business hours. Please have your model number and/or required part number(s) ready when calling our toll free number. You will find your model number on the warning label of your equipment or in your manual, and part numbers are detailed in your user manual.

Customer Assistance

Call Toll Free: 

1-888-707-1880
Fax: 1-905-353-8968

Parts & Service

Call Toll Free: 

1-888-707-1880
Fax: 1-905-353-8968

Customer Assistance

Call Toll Free: 

1-888-707-1880
Fax: 1-905-353-8968

Contact Us By Post

5955 Don Murie Street
Niagara Falls, ON
L2G 0A9

Online Warranty Registration

To register your Xterra Fitness warranty with Dyaco Canada Inc., please complete and submit this form.